How do I log in to WebCT?
•From the Entry Page, click Log in to.
•In the WebCT ID text box, enter your WebCT ID: first initial+last name+last four digits of Student ID number, which may be found on your registration form.
(Example: jsmith1234)
•Enter your password: The default password is composed of the first initial of your last name capitalized+the second letter of your last name+last four digits of your Student ID number. (Please note that your password may be the same as it was the previous semester. It may not have been reset to the default. If the default password does not work, please try the password you used in the previous semester.)
How do I change my password?
You are encouraged to change your password when you first log in to WebCT. Never give your ID and password to anyone.
•From your myWebCT page, click Password settings. The Password Settings screen appears.
•Under Change Password, complete the text boxes and click Update password. A confirmation screen appears, and your password is changed.
•Click Continue. The Login to WebCT screen appears.
•In the WebCT ID text box, enter your WebCT ID.
•In the Password text box, enter your new password.
•Click Log in. Your myWebCT appears.
What do I need to do if I forget my password?
If you forget your password, use the login hint. Your password will be replaced with a new one and is then emailed to you. (For this to work you must have set up the password hint question that is requested when changing your password for the first time.)
•From the Entry Page, click Forgot your password? The Password Help screen appears.
•In the WebCT ID text box, enter your WebCT ID and click Go. Your login hint question appears.
•In the Your Answer text box, enter the answer to your login hint question and click Go. The confirmation screen appears, your password is changed. The new password is emailed to your external email account.
•Click Continue. The Entry Page appears.
•Retrieve the email containing your new password from your external email account.
•Using your new password, log in to your myWebCT.
How do I know if my browser works properly with WebCT?
WebCT Campus Edition automatically checks whether your browser is validated for use with WebCT in the login screen, in myWebCT, and in course homepages. However, you may also want to check to see if your browser is non-validated using Check Browser. Check Browser also gives you access to WebCT's Browser Tune-up page where there is up-to-date information about all classifications of browsers.
A validated browser is one that is compatible with WebCT. A non-validated browser is one that is not fully tested or has known minor issues with WebCT. An unsupported browser is one that is incompatible with WebCT. To check your browser:
From the Menu Bar, click Check Browser. A message appears indicating if the browser you are using is validated, non-validated, or unsupported. If you want more information about supported browsers, click the link to WebCT's Browser Tune-up page.
What is an access code?
If you are taking a course that is based on an epack, which is an online course package created by a publisher and designed for use with WebCT, you may need to use an access code to get into the course. (An access code is an alphanumeric code supplied by the publisher.) If so, you will be prompted to enter an access code the first time you log in to the course. Once the access code has been successfully entered, you will not be asked for it again.
What do I do if I do not have an access code?
If you are having trouble obtaining an access code, you can access an epack course temporarily without an access code. Temporary access allows you to access a course for a period of 15 days without an access code. If any of the following situations applies, you can request temporary access to an epack course:
•You are waiting for the course's access codes to arrive at your campus bookstore.
•You are having trouble entering your access code and need technical assistance.
After the Temporary Access period expires, you cannot access the course without a valid Access Code. Therefore, you need to take the necessary steps to obtain and successfully enter an Access Code as soon as possible.
Note: You can request Temporary Access only once per course.
Whom do I contact if I have technical difficulties?
Contact the SCC Help Desk for assistance with technical issues:
DLHelpDesk@stanly.edu or (704) 991-0258
How do I contact my instructor?
Online courses are presented through an application called WebCT. WebCT has a number of communications tools including email. Your instructor’s contact information will be located in your course syllabus. Your syllabus will be found through a clearly marked link on your course’s home page. Email contact should always be through the WebCT course unless you are experiencing technical difficulties.
Will I know if and when my instructor is going to be unavailable?
Your instructor will advise you if he or she will be unavailable for an extended period of time. Check your instructor’s communication policies in your syllabus for guidelines. Conferences, sickness, and other events can cause absences and delays in communication. Your instructor will try to keep you informed to reduce any frustration.
Is SCC Accredited?
SCC is fully accredited by the Southern Association of Colleges and Schools, the regional accrediting agency for the Commission on Colleges and Schools.