Student Development—Grievance Policy

Grievances of students will be handled by the Dean of Students. The purpose of the student grievance procedure is to provide a system to channel student complaints against faculty and staff concerning the following:

  1. Alleged discrimination on the basis of age, sex, race, handicap, or other conditions, preferences, or behavior.
  2. Sexual harassment complaints. These should be immediately directed to the Vice President of Student Development. Because of the sensitive nature of this kind of complaint, a conference with the Vice President will replace the first step of the grievance procedure. The Vice president will confer with the student to determine the appropriate action that is required. If the grievance is not resolved after this meeting, then the remainder of the grievance policy will be followed.
  3. Academic matters, excluding individual grades, with which students have a grievance.

Procedures

  1. The student must meet with o the offending employee, except in sexual harassment complaints, within five working days. A conference with the employee will be held to resolve the matter informally at this level.
  2. If the informal conference does not resolve the matter, the student may file a written grievance with the Vice President of Student Development within five working days.The written grievance should contain a complete explanation of the student's position and may be accompanied by other documentation supporting the student's position. The Vice president of Instruction will refer the grievance to the immediate supervisor of the employee involved and arrange a meeting between the student, the employee, and the immediate supervisor. The supervisor shall respond in writing to the student within five working days of this meeting.
  3. If the decision of the immediate supervisor does not satisfy the student, the Vice President of Student Development and the Vice President of the employee's supervisor will hear the student's grievance. To enter this step the student must submit a written request within five class days after receiving the written response of the immediate supervisor. The request shall include (1) a copy of the original grievance form, (2) a copy of the supervisor's response, and (3) the reason the supervisor's response is unsatisfactory. The employee against whom the grievance was filed shall also be given an opportunity to respond in writing to the Vice President of Student Development.
  4. The administrators will hear the grievance, review all written information, and interview any persons necessary to render a written decision within five working days. The decision will be forwarded to the grievant and other persons involved.
  5. The decision of the administrators may be appealed to the President by either party involved within five working days of the decision. The President shall review all information, interview all parties, and conduct any additional inquiries that are deemed necessary to render a decision within five working days of receipt of the appeal. The President's decision will be final.

 

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