State Authorization is a legal issue dealing with a college’s adherence to state requirements for colleges to secure authorization to offer instruction in that state. Compliance with individual state requirements is now part of the Higher Education Opportunity Act of 2008, Amended 2010. Institutions offering distance education courses or programs must provide current and prospective students with the contact information for filing complaints with the college, its accrediting agency, and with the state agencies that handle complaints in the students' state of residence.
Students may reference the NC-SARA website to verify that Stanly Community College is authorized to offer Distance Learning courses in their state. Registration of students from states not included in NC-SARA may require additional time and information so please allow additional time for this process.
Students residing outside of the State of North Carolina while taking online courses from Stanly Community College who desire to resolve an academic grievance or complaint should first follow Stanly Community College's Student Complaint Process.
Stanly Community College and NC Post-Secondary Education Complaint Procedures
Stanly Community College (SCC) is a member of the North Carolina Community College System (NCCCS). Students are advised to begin the process at the institutional level.
Stanly Community College Student Complaint Process
Stanly Community College recognizes the importance of a prompt and efficient resolution process for both academic as well as non-academic student grievances. For specific details and timeline regarding the process at SCC, see the Student Grievance Policy and Student Grievance Procedures located online in the College Catalog.
Prior to taking formal action, the student is strongly encouraged, but is not required to discuss his or her grievance with the person alleged to have caused the grievance. If a student decides not to present his or her grievance to the person alleged to have caused the grievance or if the student is not satisfied with the response, he or she may present the grievance in writing, by completing the Student Appeals Form, to the administrator of the department or area where the person alleged to have caused the grievance is employed.
For complaints or concerns, students may also contact:
Marcus Pryor, Associate Dean of Students & Career Placement
Stanly Community College
141 College Drive
Albemarle, NC 28001
North Carolina Complaint Procedures and Forms
If you were unable to resolve a complaint through the institution's grievance procedures, please review the Student Complaint Policy (PDF), print and complete the Student Complaint Form (PDF), and submit the complaint to:
North Carolina Post-Secondary Education Complaints
c/o Student Complaints
University of North Carolina System Office
910 Raleigh Road, Chapel Hill, NC 27515-2688
Telephone: (919) 962-4558
Website: North Carolina Post-Secondary Education Complaints
SACSCOC Student Complaint Process
If for some reason the complaint is not satisfactorily resolved, the next step would be to file a complaint with Stanly Community College's accrediting agency. SCC is accredited by the Southern Association of Colleges and Schools Commission on Colleges (SACSCOC) to award associate degrees, diplomas, and certificates. Students who file a complaint with the accrediting agency should follow the SACSCOC Complaint Procedure (PDF which includes the Complaint Form). The contact information for SACS is:
1866 Southern Lane
Decatur, Georgia 30033-4097
SARA-NC Complaint Process
SARA-NC Portal Liaison Contact Information:
Terrence R. Scarborough, M.P.A. - Director of SARA North Carolina
North Caroline State Education Assistance Authority
P.O. Box 14103
Research Triangle Park, NC 27709
Telephone: (855) SARA-1-NC (727-2162)
Telephone: (919) 248-4660
If you are considering a program at Stanly Community College that leads to licensure or certification, please contact Stanly Community College to inquire about enrollment and professional licensure options before beginning a program.
Cynthia (Cyndie) Osborne, Early Childhood Education Online Coordinator
Telephone: (704) 991-0384
View the Licensure List to learn about the appropriate licensing or certification organization for your program. Although we strive to connect you with the best information possible, Stanly Community College cannot confirm whether a particular program meets requirements for professional licensure and/or certification outside of the State of North Carolina.